Account, billing and data
Sign-in, profile, your plan and billing, settings, budget files and backups.
- Sign in and sign outSign in with your email and password, log out on a computer or phone, and see what ends a sign-in.
- Reset a forgotten passwordRequest a reset link from the sign-in page, set a new password, and fix a link that does not work.
- Confirm your email addressSelect the link in the confirmation email, or request a new one from the banner at the top of the app.
- Change your name or passwordChange your display name or password on Profile. To change your email address, contact support.
- I can't sign in TroubleshootingFix a rejected sign-in, a Sign in button that does not respond, a failed reset link or email, or a Something went wrong screen.
- Plans and the free trial ConceptWhat the four plans include, how the 30-day free trial works and where to see your days left.
- Start a plan or free trialChoose a plan on Billing, pay on a secure checkout page and return to the app.
- Change your planMove to a plan with more or fewer bank connections from Billing.
- Update your card or fix a failed paymentReplace the card on your plan, add one if you have none, and what to do when a payment does not go through.
- Cancel or resume your planStop your plan or free trial from renewing, and undo the cancellation before the end date.
- View and download invoicesFind your invoices on Billing, open or download them, and read the discount and next payment lines.
- Keep your Good Steward Local priceIf you pay for Good Steward Local, confirm your email address to carry your price over to Good Steward Money.
- What happens when your plan ends ConceptYour data is kept and bank sync stops. Most pages lock until you choose a plan; export and billing stay open.
- Some pages show a lock TroubleshootingPages with a lock mark need an active plan or trial. Choose a plan on Billing to open them.
- Settings ReferenceEach card and control on Settings, and what each applies to: this browser, your account or the budget file.
- Hide amounts with Privacy modeBlur money amounts on screen for screen sharing or public places, and see what stays readable.
- Work with more than one budget fileCreate, rename, switch and delete budget files, and see what each file keeps separate.
- Back up and export your dataDownload a zip backup of a budget file, or export transactions and reports as CSV files.
- Import a backup or a Good Steward Local exportCreate a new budget file from a Good Steward Money backup or from an export of Good Steward Local.
- Emails Good Steward sends ReferenceEvery email the app sends, when it is sent and who it comes from. None can be turned off.
- Delete your accountGood Steward Money has no delete button. Export your data, cancel your plan, then email support to delete the account.