Reset a forgotten password
Request a reset link from the sign-in page, set a new password, and fix a link that does not work.
Updated November 10, 2026
Use a reset link when you cannot remember your password. Good Steward Money emails you a link that opens a page where you set a new password.
Steps
- On the sign-in page, select Forgot password?.
- Enter the email address of your account in Email.
- Select Send reset link. The page says "If an account exists for that email, a reset link is on its way. It expires in 1 hour."
- Open the email "Password Reset Request". It comes from support@goodsteward.io.
- Select the link in the email.
- Enter a new password in New password. Use at least 8 characters.
- Enter the same password in Confirm new password.
- Select Update password. The page says "Your password has been updated."
- Select Sign in and sign in with the new password.
If the two passwords differ, the page says "Passwords do not match".
The page in step 3 gives the same reply for every address. If no account exists, no email is sent.
About the link
- The link works once and expires after 1 hour.
- Each new request cancels the earlier links. Only the newest email works.
- Resetting your password signs you out on every device.
- You can request 3 reset emails per hour for one address. After the third, the page still says a link is on its way, but no email is sent. Try again after an hour.
If the link does not work
The reset page does not check the link when it opens. An old, used or replaced link fails when you select Update password. The page then says "This reset link is invalid or has expired. Please request a new one."
Select Request a new one at the bottom of the page and start again from step 2.
If no email arrives, or sign-in still fails after the reset, see I can't sign in.