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Update your card or fix a failed payment

Replace the card on your plan, add one if you have none, and what to do when a payment does not go through.

Updated November 10, 2026

Replace the card on your plan, or add one if your plan has none. Use it to fix a payment that did not go through.

Update your card

  1. Select your initial or name at the bottom of the sidebar, then choose Billing (on a phone, select the More tab, then Billing).
  2. Select Update card on the status card.
  3. On the secure page that opens, enter the new card details and save.

You return to Billing with "Your card was updated." Renewals use the card you saved.

Fix a failed payment

When a payment does not go through, the status card reads "Your last payment did not go through."

  • Your plan stays active. Every page and bank sync keep working while the payment is retried automatically.
  • Update your card as above so later payments use a working card.
  • The unpaid invoice shows under Invoices as Due, with a Pay link. See View and download invoices.
  • If the payment can't be collected, your plan ends. See What happens when your plan ends.

Add a card to a plan that has none

Some plans start without a card, for example a Good Steward Local Life Time Free plan carried over to Good Steward Money. Select Update card to add one. You need a card on file before you can change plans. See Change your plan.

If this article did not answer your question, email support@goodsteward.io and include the article title.